Ralph's Muffler & Brake Shops

Incredible experience. Showed up today. He quoted me within 2 minutes of being there. Work was done in under an hour. And his price was unmatched. I always use local shops for auto work and their price beat the other local shop I used on the west side by hundreds of dollars. 11/10 experience. Would recommend to anyone looking for muffler work done. I will be going back if I have more issues

No customer service skills whatsoever. When I walked in, the man at the front desk just said “Yeah?” with a blank stare on his face. Why are you working customer service with no people skills? I did not get an explanation as to what was wrong with my car or what needed to be done, and when I asked, the worker talked down to me and made me feel stupid or like it was “obvious”. Very poor communication and I will not be giving them my business as I do not deserve to be made to feel like that

If I could really give you -1000 I would give it to you. I thought that Xenophobia was not part of your values ​​​​for the simple fact of not speaking perfect English. I went to the downtown branch on 16th St because I was having problems with the exhaust, that was good because they fixed it but I feel like I gave them money for a "warranty" that I probably will not use because they refuse to serve me. For weeks I wanted them to do a general scan of my car, I had problems with the thermostat and when I turned it off the fan stayed on, I decided to come here but they were just as rude, I thought they were going to solve the problem but they also did not want to serve me, their only …

I have been here twice. The service is great, affordable prices and HONEST mechanics! Highly recommend and thank you again for getting my car back on the road!

Ralph's Muffler is a no-nonsense independent business that I will continue to go back to anytime I have muffler issues! Just be aware that they don't do reservations. It's first come, first served and they are only open until 1:00 on Saturday, so get there before they open at 8:00 if you want to get the work done. Prices are competitive and they do quality work. First rate business!