AutoZone Auto Parts

2 employees at the register, one of which is brand new. At least 4 employees in the back. 11 customers standing in a non moving line. This place sucks. Customer service here sucks. The other cashier ks just shooting the shit with the customer and going to get him stuff one thing at a time. Literally been dealing with that same customer for 15 minutes

I had an issue with a mass airflow sensor I had previously purchased and installed from a different AutoZone location. When I came to this AutoZone, I was initially told that the part had been returned and no longer had a warranty, which was frustrating and confusing. Thankfully, Jonathan and his manager (whose name I didn’t catch) really stepped up. They took the time to look into the situation and helped me get an exchange for the faulty part. I really appreciated their patience, professionalism, and willingness to help. Thanks again to Jonathan and the team for making it right!

Two ladies was trying to convince me that my battery was "no good" before even trying to charge it. I already knew for a fact that it was a good battery just drained. In the end they did as I asked and all is fine now, battery is working great now that it's charged. Thank you so much.

3 different times I had called this store and they said they had my parts but when I arrive and ask for them , they say they don't have it in stock like their computer says they do. What a joke . I know better now that this stores inventory is not what it says in their computer because I wasted time and gas going there and there were no parts. For now on when calling for parts at any auto part stores I will ask to get an eye visual on the parts that I call for before I drive to the store thinking they have it in stock. But I will not go to this Auto Zone anymore. 3 times is a strike out for me!

About 6 employees walking around pretending to be busy while a bunch of customers were waiting to pay or get assisted, when one of the employees finally decided that she wanted to work but she was so inept that required help from 2 other employees that didn't wanted to go back to work yet so we waited then the computer froze 🤦🏻 all of that just to find out the order i was there to pick up wasn't ready even though I received an email saying it was ready for pickup. The store didn't even have the products I buy online, getting my money back was another different nightmare 👎🏻👎🏻👎🏻